1. Who we are
This privacy policy explains how Reigning Media Limited (“Reign”, “we”, “us”, “our”) collects, uses, and protects information when you visit www.wearereign.com. We are the data controller for the purposes of UK data protection law.
We are registered in England and Wales under company number [company number], with registered office at Station House, Altrincham, WA14 1EP. If you have any questions about this policy or how we handle your information, contact us at hello@wearereign.com.
2. Information we collect
We may collect the following types of information when you use this website:
- Information you provide directly, such as your name, email address, phone number, and any details submitted through a contact or enquiry form
- Technical information collected automatically, such as IP address, browser type, device information, and pages visited
- Usage data collected through analytics tools, including how you interact with the website and which pages you view
3. How we use your information
We use the information we collect to:
- Respond to enquiries and provide the services requested
- Operate, maintain, and improve the website
- Understand how visitors use the website through analytics
- Meet our legal and regulatory obligations
We do not sell your personal information to third parties.
4. Legal basis for processing
Under UK GDPR, we rely on the following legal bases to process your information: consent (for example, where you agree to non-essential cookies), performance of a contract (where we are providing services to you), and legitimate interests (for example, understanding how our website is used and keeping it secure).
5. Analytics tools
This website uses Google Analytics and Microsoft Clarity to help us understand how visitors use the site.
Google Analytics collects information such as pages visited, time spent on the site, and general location, and helps us understand overall site performance. You can find out more about how Google handles this data in Google’s own privacy policy.
Microsoft Clarity collects information such as page interactions, scrolling behaviour, and click patterns, which helps us improve the usability of the website. You can find out more in Microsoft’s privacy policy.
Both tools use cookies and similar technologies. Further detail is set out in our Cookie Policy.
6. Sharing your information
We may share your information with trusted third parties who help us operate the website and deliver our services, such as hosting providers, analytics providers, and email or communication tools. These parties are only permitted to use your information as necessary to provide their services to us.
We may also disclose information where required by law or to protect our legal rights.
7. International transfers
Where any of our service providers process data outside the UK, we take steps to ensure appropriate safeguards are in place, in line with UK data protection law.
8. Data retention
We keep personal information only for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Data storage and security
This website is hosted on servers based in the UK. We take reasonable technical and organisational measures to protect the information we hold from loss, misuse, and unauthorised access.
10. Your rights
Under UK data protection law, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to or restrict certain processing, and request that your information be transferred to another organisation.
To exercise any of these rights, please contact us at hello@wearereign.com.
11. How to complain to the ICO
If you are unhappy with how we have handled your personal information, we would encourage you to contact us first at hello@wearereign.com so we can try to resolve the matter directly.
You also have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection matters. The ICO can be contacted as follows:
- Website: ico.org.uk/make-a-complaint
- Helpline: 0303 123 1113
- Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
12. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page along with an updated revision date.
13. Contact us
If you have any questions about this privacy policy or how we handle your information, please contact us at hello@wearereign.com or by post at Station House, Altrincham, WA14 1EP.
